<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Don, Michael,<div><br></div><div>Here is a simple document that produces the problem.</div><div><br></div><div><div>\documentclass{article}</div><div>\usepackage[</div><div> web=designiv,</div><div> exerquiz</div><div>]{aeb_pro}</div><div>\begin{document}</div><div>Hello.</div><div>\end{document}</div><div><br></div><div>I am using Donald Story's acrotex and acrotex pro packages:</div><div><br></div><div><a href="http://math.uakron.edu/~dpstory/acrotex/acrotex_pack.zip">acrotex_pack.zip</a></div><div><br></div><div><a href="http://math.uakron.edu/~dpstory/aeb_pro/aebpro_pack.zip">aebpro_pack.zip</a></div><div><br></div><div>When I latex and dvips, then drop the ps file on Distiller, I get this error:</div><div><br></div><div><div>Acrobat Distiller 9.3.0</div><div>Started: Friday, March 12, 2010 at 9:46 PM</div><div>Adobe PostScript software version: 3018.101</div><div>CID support library initialization completed.</div><div><br></div><div>Distilling: junk.ps</div><div>Start Time: Friday, March 12, 2010 at 9:46 PM</div><div>Source: /Users/darnold/Documents/PreAlgText/trunk/story/junk.ps</div><div>Destination: /Users/darnold/Documents/PreAlgText/trunk/story/junk.pdf</div><div>Adobe PDF Settings: /Library/Application Support/Adobe/Adobe PDF/Settings/Standard.joboptions</div><div>%%[ Warning: ZapfDingbats not found, using Font Substitution. Font cannot be embedded. ]%%</div><div>Distill Time: 1 seconds (00:00:01)</div><div>**** End of Job ****</div><div><br></div><div>D</div></div></div><div><br><div><div>On Mar 12, 2010, at 7:57 PM, Michael Sharpe wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div><br>On Mar 12, 2010, at 6:56 PM, David Arnold wrote:<br><br><blockquote type="cite">Michael and Peter,<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Thank you very much for hanging in there with my difficulty. If I can get this corrected, then students at our college can purchase a printed versions our free Prealgebra Textbook:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><a href="http://msenux.redwoods.edu/PreAlgText/">http://msenux.redwoods.edu/PreAlgText/</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">For about $28 instead of the $40 something dollars charged by our bookstore.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">First test:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">david-arnolds-macbook-pro-2:temp darnold$ kpsewhich psfonts.map<br></blockquote><blockquote type="cite">/usr/local/texlive/2009/texmf-var/fonts/map/dvips/updmap/psfonts.map<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">So a personal updmap.cfg doesn't seem to be the problem.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">There seem to be two updmap.cfg file:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">In /usr/local/texlive/2009/texmf/web2c/updmap.cfg I have:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"># Valid settings are true / false:<br></blockquote><blockquote type="cite">dvipsDownloadBase35 false<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">In /usr/local/texlive/2009/texmf-config/web2c/updmap.cfg I have:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"># Valid settings are true / false:<br></blockquote><blockquote type="cite">dvipsDownloadBase35 true<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">I also have two psfonts_t1.map files. <br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">In /usr/local/texlive/2009/texmf/fonts/map/dvips/updmap/psfonts_t1.map I have:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">pzdr ZapfDingbats<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">In /usr/local/texlive/2009/texmf-var/fonts/map/dvips/updmap/psfonts_t1.map I have:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">pzdr Dingbats <uzdr.pfb<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">I have made no further attempts at changes. I await your opinion.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">David.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">On Mar 12, 2010, at 4:54 PM, Michael Sharpe wrote:<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">On Mar 12, 2010, at 3:09 PM, David Arnold wrote:<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Michael,<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Thanks for trying, but that did not work.<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Dragging the ps file onto Distiller (macbook), I still get:<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Acrobat Distiller 9.3.0<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Started: Friday, March 12, 2010 at 3:03 PM<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Adobe PostScript software version: 3018.101<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">CID support library initialization completed.<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Distilling: c1s1ex1_1.ps<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Start Time: Friday, March 12, 2010 at 3:03 PM<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Source: /Users/darnold/Documents/PreAlgText/trunk/chapter1/youtryit/c1s1ex1_1.ps<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Destination: /Users/darnold/Documents/PreAlgText/trunk/chapter1/youtryit/c1s1ex1_1.pdf<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Adobe PDF Settings: /Library/Application Support/Adobe/Adobe PDF/Settings/Standard.joboptions<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">%%[ Warning: ZapfDingbats not found, using Font Substitution. Font cannot be embedded. ]%%<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Distill Time: 1 seconds (00:00:01)<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">**** End of Job ****<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Could it be that the fonts are not available in the Mactex Texlive 2009 distribution. On the mac, ZapfDingbats.ttf is available in /System/Library/Fonts.<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">And this evidence:<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">david-arnolds-macbook-pro-2:temp darnold$ locate pzdr | grep pfb<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">david-arnolds-macbook-pro-2:temp darnold$ <br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">David.<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">On Mar 12, 2010, at 2:04 PM, Michael Sharpe wrote:<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">On Mar 12, 2010, at 12:41 PM, David Arnold wrote:<br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">All,<br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">I am using Mactex 2009 on my MacBook Pro running Snow Leopard.<br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">When I drop a .ps file on Acrobat Distiller, I get this warning:<br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">%%[ Warning: ZapfDingbats not found, using Font Substitution. Font cannot be embedded. ]%%<br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">I usually ignore this error, but I am trying to upload the resulting pdf file to <a href="http://lulu.com">lulu.com</a> and it won't let me, telling me that the ZapfDingbats are not embedded.<br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Can anyone help?<br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">ZapfDingbats is in the LW35 collection, so your settings in updmap.cfg may prevent it being included in the ps. Assuming you are using a system-wide updmap.cfg, you could try<br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">sudo updmap-sys --setoption dvipsDownloadBase35=true<br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">Michael<br></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">If dvipsDownloadBase35 is set to false in updmap.cfg (the default, I believe), you get exactly the behavior you describe because there is an entry in the system psfonts_t1.map that reads<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">pzdr ZapfDingbats<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">which means that no attempt is made to include a font file---just use the name ZapfDingbats in the ps file. On the other hand, if dvipsDownloadBase35 is set to true, the line will change to<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">pzdr Dingbats <uzdr.pfb<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">which forces downloading of the URW clone of ZapfDingbats.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">The only explanation I can see for why this step failed in your case is that you are not using a system-wide updmap.cfg, but have a personal version that prevents LaTeX from seeing the system-wide version. If the command<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">kpsewhich psfonts.map<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">displays something in your home directory (like ~/.texlive2009/...) then this is the explanation. You can either dump the .texlive2009 directory or use the command<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">updmap --setoption dvipsDownloadBase35=true<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">to fix it temporarily. (There are problems with keeping a personal version of updmap.cfg. For example, you will lose the changes when a new TeXLive is installed, and updates made with TeX Live Utility to your distribution fonts will not seem to have any effect.)<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Michael<br></blockquote></blockquote><br>Well, we seem to have the same setup, and in my case, it does what I expect. Let me know what happens when you process the following simple file.<br><br>\documentclass{article}<br>\usepackage{pifont}<br>\begin{document}<br>\ding{36}<br>\end{document} <br><br>In my case, the ps file contains the line<br><br>%%DocumentFonts: Dingbats CMR10<br><br>and the Dingbats font is included in the ps file.<br><br>Michael<br><br>----------- Please Consult the Following Before Posting -----------<br>TeX FAQ: <a href="http://www.tex.ac.uk/faq">http://www.tex.ac.uk/faq</a><br>List Reminders and Etiquette: <a href="http://email.esm.psu.edu/mac-tex/">http://email.esm.psu.edu/mac-tex/</a><br>List Archive: <a href="http://tug.org/pipermail/macostex-archives/">http://tug.org/pipermail/macostex-archives/</a><br>TeX on Mac OS X Website: <a href="http://mactex-wiki.tug.org/">http://mactex-wiki.tug.org/</a><br>List Info: <a href="http://email.esm.psu.edu/mailman/listinfo/macosx-tex">http://email.esm.psu.edu/mailman/listinfo/macosx-tex</a><br><br></div></blockquote></div><br></div></body></html>