\documentclass[12pt]{ociamthesis}  % default square logo 
%\documentclass[12pt,beltcrest]{ociamthesis} % use old belt crest logo
%\documentclass[12pt,shieldcrest]{ociamthesis} % use older shield crest logo

%load any additional packages
\usepackage{amssymb}

\usepackage{lscape}
\usepackage[T1]{fontenc}
\usepackage{inputenc}
\usepackage{url}
\usepackage[colorlinks]{hyperref}
%input macros (i.e. write your own macros file called mymacros.tex 
%and uncomment the next line)
%\include{mymacros}

\title{User Handbook     %your thesis title,
        \\[1ex] }   %note \\[1ex] is a line break in the title

\author{B Kane}             %your name
\college{-}  %your college

%\renewcommand{\submittedtext}{change the default text here if needed}
\degree{--}     %the degree
\degreedate{May 2013}         %the degree date

%end the preamble and start the document
\begin{document}

%this baselineskip gives sufficient line spacing for an examiner to easily
%markup the thesis with comments
\baselineskip=18pt plus1pt

%set the number of sectioning levels that get number and appear in the contents
\setcounter{secnumdepth}{3}
\setcounter{tocdepth}{3}


\maketitle                  % create a title page from the preamble info
%\include{dedication}        % include a dedication.tex file
%\include{acknowlegements}   % include an acknowledgements.tex file
%\include{abstract}          % include the abstract
%\begin{abstract}
%
% It works
% 
% \end{abstract}
 

\begin{romanpages}          % start roman page numbering
\tableofcontents            % generate and include a table of contents
\listoffigures     
\include{abstract} 
       % generate and include a list of figures
\end{romanpages}            % end roman page numbering

%now include the files of latex for each of the chapters etc

%\include{introduction}
%\include{homepad}
%\include{nursepad}
%\include{ffamily}
\include{management}
%\include{installation}

%now enable appendix numbering format and include any appendices
%\appendix
%\include{appendix1}
%\include{appendix2}
%
%next line adds the Bibliography to the contents page
\addcontentsline{toc}{chapter}{Bibliography}
%uncomment next line to change bibliography name to references
%\renewcommand{\bibname}{References}
\bibliography{refs}        %use a bibtex bibliography file refs.bib
\bibliographystyle{plain}  %use the plain bibliography style

\end{document}