[OS X TeX] i-Installer help on 10.2

Gary L. Gray gray at engr.psu.edu
Mon Sep 2 12:44:58 EDT 2002

On Monday, September 2, 2002, at 12:05  PM, Vinayak Vatsal wrote:

> Have any of you been having trouble with the Help Viewer in Jaguar? 
> For me it crashed every time, if I tried to launch it in the finder. 
> After looking at the various reports of this phenomenon on the various 
> Mac sites (and there are lots), it seems that this is usually caused 
> by various third party app help files which are incompatible for some 
> reason. I tracked the problem down to the i-Installer Help files in 
> ~/Library/Documentation/Help, and deleting them solved the problem.
> Anybody else seen this? Or is it just me?

It took forever to open after I first installed Jaguar, but deleting 
every plist file having anything to do with the help viewer in 
~/Library/Preferences/ seemed to cure the problem (the OS will rebuild 

Good luck,

-- Gary L. Gray

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